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Please answer the following questions by clicking on the star that best describes how you rate the performance
= Poor     
= Excellent
How would you rate the quality of service you received from your Loan Officer?
Poor
Excellent
Poor
Excellent
How would you rate the quality of service you received from the Frontier Mortgage support staff?
Poor
Excellent
Poor
Excellent
How would you rank your overall experience with Frontier Mortgage's Loan Officer for each of the following:
Took responsibility to get things done.
Poor
Excellent
Poor
Excellent
Was easy to work with during the application process.
Poor
Excellent
Poor
Excellent
Phone calls, emails and texts were returned in a timely manner.
Poor
Excellent
Poor
Excellent
Explanation of required documents was easy to understand.
Poor
Excellent
Poor
Excellent
Explanation of the process so I knew what to expect.
Poor
Excellent
Poor
Excellent
Kept me well informed about the status of the loan.
Poor
Excellent
Poor
Excellent
Speed of loan approval.
Poor
Excellent
Poor
Excellent
Closing Costs were explained in detail.
Poor
Excellent
Poor
Excellent
Overall, how would you rank the quality of service you received?
Poor
Excellent
Poor
Excellent
How would you best describe your overall experience with Frontier Mortgage's Loan Officer?
Would you recommend Frontier Mortgage to a family member or friend?